American Family Insurance - Monica Smith Agency Inc. in 1717 Centennial Boulevard Ste 5

Customer Reviews about American Family Insurance - Monica Smith Agency Inc.:

• ★ ★ ★ ★ ★
  I absolutely love working with Monica Smith and her team. Everyone is super helpful.They always get back to me in a timely manner, when looking into changes and or options with my account. I recommend Monica Smith to anyone looking for Insurance for their family or just themselfs. *Thank you for saving my family money. -Crystal
  By Crystal Bishop, May 04, 2017
• ★ ★ ★ ★ ★
  I have been a loyal customer of the Monica Smith Agency for at minimum 9 years. Monica and her staff have always treated me with kindness and respect. I receive calls every few months with offers to review my policies and there is never any pressure to purchase. Monica always ensures that her clients have a good understanding of what their insurance coverage/policies provide for the policy holder. American Family handled my accident claim, and the claim of the other party with fast and efficient service and explained all of the costs associated with the damage repairs outside of the deductible. The staff (and Monica) respond quickly to inquiries in regards to questions and inquiries and handle billing issues and concerns quickly and efficiently. It's hard to find good customer service these days, this is why I will remain a loyal customer with The Monica Smith Agency through American Family.
  By Kendra Abraham, April 03, 2017
• ★ ★ ★ ★ ★
  Monica is an amazing agent and friend!! Always there to talk through your insurance and really helps you understand what you are covered for! Hands down the best insurance agent I have ever had!
  By Karlee Foote, October 29, 2016

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About American Family Insurance - Monica Smith Agency Inc. in Springfield